Responsible Gaming
Starts With Control
At VeryWell Casino, we want gaming to remain what it should be: an enjoyable form of entertainment. The best way to keep it that way is to stay aware of your time, spending and personal limits.
Keep Gaming in Perspective
Before you start playing, remember that casino games are based on chance. There is no guaranteed strategy that can ensure a win, and previous results do not determine what happens next.
Gambling should never be seen as a way to solve financial problems, replace regular income or recover money that has already been lost.
A clear personal limit can help you keep your gaming experience comfortable and enjoyable.
We encourage every player to:
- Play only with money they can afford to lose
- Set a personal budget before playing
- Keep track of time spent gaming
- Take regular breaks
- Never chase losses
- Avoid playing when feeling stressed, upset or under the influence of alcohol
- Treat gambling as entertainment rather than a source of income
Set Limits Before You Play
One of the simplest ways to stay in control is to decide your limits before starting.
Once you have chosen a limit, try to respect it. Increasing a limit during a difficult gaming session can make it harder to maintain control.
Your account controls are available at any time, so you can adjust your settings before your next session.
Manage My LimitsTypes of limits you may consider:
| Type of Limit | Purpose |
|---|---|
| Deposit Limit | Controls how much money can be added to your account |
| Time Limit | Helps you remain aware of the time spent playing |
| Session Limit | Encourages regular breaks between gaming sessions |
| Spending Budget | Keeps gaming within an amount you can afford |
Never Chase Your Losses
Losing is part of gambling. Trying to win back money by increasing your stakes or continuing to play for longer can quickly lead to decisions you did not originally intend to make.
If you have lost money, the best decision may be to stop and take a break. A new game or a larger wager cannot guarantee that previous losses will be recovered.
Gaming should not take over your daily routine. Regular breaks can help you stay aware of how long you have been playing.
Signs that it may be time for a break:
- Playing for longer than you originally intended
- Thinking about gambling throughout the day
- Ignoring work, studies or personal responsibilities
- Playing late into the night
- Feeling frustrated when you cannot play
Taking a break is always a valid choice.
Recognising When Gambling May Be Becoming a Problem
Different people may experience gambling differently. It is important to pay attention to changes in your behaviour.
You may want to reassess your gaming if any of the following apply to you:
If any of these apply, consider stopping and seeking support. You do not have to manage this alone.
Available Responsible Gaming Tools
VeryWell Casino may provide responsible gaming tools designed to help you manage your activity. These tools are intended to help you make decisions before gaming becomes difficult to control.
Deposit Limits
Set a limit on how much you can deposit into your account over a daily, weekly or monthly period.
Session Reminders
Receive notifications about how long you have been playing to help you stay aware of time spent gaming.
Time-Outs
Take a short break from your account when you feel you need time away from gaming to reset your routine.
Temporary Restrictions
Apply temporary restrictions to your account activity while you take time to reassess your personal limits.
Self-Exclusion
Exclude yourself from the casino for a defined period if you believe a complete break from gambling is the right decision.
Account Controls
Manage your wagering limits, spending budgets and personal gaming settings directly from your account area.
Sometimes a Short Break Is All You Need
A time-out can be a useful option if you want to step away from gaming and reset your routine without a permanent restriction on your account.
The length and conditions of a time-out may depend on the option selected and the applicable account procedures.
Request a Time-OutA time-out may be useful if you:
- Feel that you are playing too frequently
- Want to take a break from your account for a defined period
- Need time away from gambling to focus on other areas of your life
- Want to reassess your personal limits before returning to play
Stop Completely With Self-Exclusion
If you believe that you should stop gambling completely, self-exclusion may be the appropriate option.
Self-exclusion is a stronger restriction that prevents you from accessing your account for a selected period or in accordance with the applicable self-exclusion process.
If you request self-exclusion, please contact the VeryWell Casino support team through the available support channels.
Contact SupportWhat to know about self-exclusion:
- Contact our support team to request self-exclusion at any time
- Your account will be restricted for the chosen period
- You should not attempt to create another account during exclusion
- You should not use another person’s account to continue gambling
- You can seek support from external organisations throughout the process
Gambling and Financial Problems
Gambling should never be used to pay bills, cover debts or replace employment income.
If gambling has created financial difficulties, seeking independent financial advice may be helpful. Keeping your gambling funds completely separate from household expenses is one of the most practical steps you can take.
We recommend:
- Keeping gambling money separate from essential household finances
- Never borrowing money to gamble
- Never using money intended for rent, bills or daily necessities
- Setting a fixed entertainment budget before you play
- Stopping when your budget has been used
- Seeking independent financial advice if difficulties arise
Strictly Adults Only
VeryWell Casino is strictly intended for adults who meet the minimum legal gambling age in their jurisdiction.
If you believe that an underage person has accessed an account, contact customer support as soon as possible.
Contact SupportProtecting young people
Parents and guardians may wish to consider using appropriate parental controls and device restrictions to help prevent minors from accessing gambling services.
- Use parental control software on shared devices
- Keep account login credentials private and secure
- Apply age restrictions through your device or browser settings
- Speak openly with young people about responsible use of the internet
- Report any concern about underage access to us immediately
You Do Not Have to Face This Alone
If you are concerned about your gambling behaviour, the first step may be speaking openly with someone you trust or contacting an appropriate professional support service. Our customer support team can also help with account-related responsible gaming tools.
Responsible Gaming Is Part of What We Do
At VeryWell Casino, responsible gaming is part of providing a safer and more transparent experience. The decision to stop, take a break or set a limit is always a responsible choice.
Stay Within Your Limits
We provide tools to help you set and maintain personal limits before problems arise.
Take Regular Breaks
Session reminders and time-out options make it easy to step away when you need to.
Keep It Entertainment
Gaming should be enjoyable. We encourage every player to treat it as entertainment, not income.
Avoid Chasing Losses
We remind players that chasing losses rarely helps and can lead to decisions you did not intend.
Ask for Help
Our support team is available to assist with account tools, limits, time-outs and self-exclusion.
Safer Experience
Responsible gaming is a core part of how we operate — not an afterthought.
If gambling is no longer fun or feels difficult to control, please stop playing and seek appropriate support.
